Privacy Policy
For Pits Agencies website and the ForeverSakie mobile application
Effective date: April 7, 2026
Summary
This policy explains what personal information we collect, how we use it, when we share it, how long we keep it, and how you can request deletion. It is published to meet Google Play user data and privacy policy requirements.
1. Information We Collect
- Account details: first name, last name, email address, phone number, date of birth, encrypted password.
- Booking and order data: selected services/products, appointment date/time, notes, delivery details, transaction status.
- Authentication and security data: login tokens, session metadata, basic fraud/security logs.
- Technical usage data: device type, app/browser version, IP address, and interaction events needed for operations and diagnostics.
- Support data: messages or details you share when contacting support.
2. How We Use Information
- Create and manage user accounts.
- Process bookings, orders, and related notifications.
- Provide customer support and service communications.
- Improve platform reliability, performance, and security.
- Comply with legal obligations and enforce our terms.
3. Data Sharing
We do not sell personal data. We may share limited data in these cases:
- With salons/service providers to fulfill bookings you make.
- With payment and infrastructure providers strictly to operate the service.
- When required by law, court order, or to protect rights and safety.
- During a merger, acquisition, or business restructuring (with legal safeguards).
4. Data Retention
- Account profile data is kept while your account is active.
- Booking/order and payment-related records may be retained for legal, tax, dispute, and audit obligations.
- Security and operational logs are retained for a limited period required for fraud prevention and system integrity.
- When deletion is approved, data is removed or anonymized unless retention is legally required.
5. Security
We use reasonable technical and organizational safeguards such as access control, hashed passwords, and transport protection where applicable. No system is 100% secure, but we continuously work to protect your data.
6. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe this occurred, contact us so we can remove the data.
7. Your Rights and Choices
- Request access to your personal data.
- Request correction of inaccurate data.
- Request deletion of your account and associated data.
For deletion instructions, visit delete-info.php.
8. International Users
By using our services, you understand your information may be processed in countries where we or our providers operate, subject to applicable law and safeguards.
9. Policy Updates
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date.